home >  categories >  dress & attire >  trudys brides >  reviews

trudys brides

Services:

Dress & Attire

Stay connected with us!!
Phone: 408-377-1987 
1875 s.Bascom 134, Campbell, CA 95008
 
Overall Rating
4.2 out of 5.0
Quality of Service:
4.4/5.0
Responsiveness:
4.2/5.0
Professionalism:
4.3/5.0
Value for Cost:
4.1/5.0
Flexibility:
4.1/5.0
 
79 Total Reviews
 
Dan's Mrs.
Wedding: 6/23/12
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
If I could give Trudy's 10 stars, I would! This is a 3 part review so bear with me. The level of service is by far stellar and above expectations! I had an appt. here yesterday to try on bridal dresses. I was greeted right away and informed that the consultant I requested specifically was out sick so instead I was working with Denise. At first I was bummed but not for long. What a GEM! She made me feel right at home and my entourage as well. She was so kind and really understood what I was looking for and what I didn't like. She didn't rush me at all and even grabbed water for me when I got a lil hot. LOL While in one dress that we all seemed to like, my Mom asked Denise if she'd put a veil on me "just to see" and Denise said, "of course!" Once the veil was on - that did it. That was the moment that it all clicked and I got that typical 'moment.' Tissues were on hand right away too. After a few other dresses that weren't winning me over - Denise told me we had time for one more dress. It could be a new dress or we could try one on again a 2nd time. We tried 'the one' on a 2nd time and this just reassured all of us that this was it. We will be ordering my dress very soon!!! *I was at Trudy's last August while shopping for my friend's wedding dress and the service was the same - superb. We worked with Lelani (consultant requested for my appt.) *And there again 2 weeks ago for their Mother/Daughter event. Which my Sister, Mom, and I truly enjoyed our time there and our shopping experience with Tori (sp?).
MrsSaldivar83
Wedding: 3/9/12
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
they were very professional. i was surprised on how knowledgable my representative was when looking for my dress. i was helped quickly and they had so many dresses to choose from i was able to find the dress i wanted that day!!!!! i looked absolutely stunning and if i could, id wear my dress again.
Roxanne
Wedding: 9/16/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I had an amazing experience at Trudy's! My consultant was Shannon and she was super sweet. My mom and I had just come from a different bridal salon and had a very mediocre experience. Shannon sat down with us first and asked about the wedding and my overall vision. She asked what kind of style the wedding would have and what kind of dresses I'm drawn to. She really considered everything about the wedding in order to help pull the right dresses. I had already fallen madly in love with a dress in a magazine, so we tried that on first and that was it! She was nice enough to let me stand there for almost an hour in the first and only dress I tried on. She was so helpful with trying on veils and hair flowers. We tried on jewelry too. I honestly felt like a princess! It was the experience I had always imagine for myself and my mom to share. We ordered the dress that day and they said it would take 4-6 months for it to come in. We got it in 3! I couldn't have been happier with my Trudy's experience. We ordered bridesmaid dresses and MOB dresses there too. Highly recommended!
Heather
Wedding: 8/20/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Amazing selection of dresses and the customer service is wonderful. Everyone is really helpful and honest. Had a fantastic dress finding my dress and was so pleased with the prices they had to offer.
dresilva
Wedding: 6/11/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Trudy's staff was Awesome. I needed my dress in a rush and they were caring and made it happen. I never felt pressured or rushed. My consultant Didi new exactly what I was looking for and found me my Perfect Dress. I recieved many comments about my dress and how gorgeous it was. One of my guest actually said " the dress looked like it was designed with me in mind". I felt Amazing in my dress. Thank You Didi!! Andrea Silva
valerie
Wedding: 10/16/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I have to say that I was pleasantly surprised when I came to Trudy's. When I was researching places to go to find my dress, Trudy's was last on my list. I read reviews on Yelp and saw that so many brides had experienced bad customer service. And I'm huge on customer service. When looking for the "one" I had gone to 3 stores already and was ready to call it a day. Then my sister asked "didn't you want to go to Trudy's?" I really didn't want to, but then my mom said, "let's go." So we did. I had made an appointment just in case which was good because they were a bit busy. My dress consultant was Tammy Bailey. She's what made my experience there so worth it. As soon as we got to the dressing area, she asked what kind of dress I was looking for, what I didn't want, and what my pricepoint is. Then off she went to look for dresses. She pulled exactly what I had described and all within my price range. She had also pulled a dress that I wasn't quite looking for but looked beautiful so I tried it on anyway. Beautiful dresses! I had cried with one dress, but I still didn't make the decision that day. After a few weeks, after I had pretty much decided on what dress I wanted, we went back and this time I took my dad. I tried on a few more dresses just to make sure and then put on the one I wanted. The look on my dad's face sealed the deal. And it was the dress that Tammy had pulled that was a style that I wasn't exactly looking for :) But I knew it was the one, there was something about it that I couldn't let go on. So anyway, reviews are very helpful when trying to decide whether or not to check it out. I'm glad that I went to Trudy's despite the many negative reviews I read on Yelp. Sometimes you just need to take a chance. I'm very glad that I did. Trudy's did a wonderful job. If you can, ask for Tammy Bailey. She was really helpful and a true sweetheart. She knows her job and does it well. Trudy's has a big selection of dresses in many different price ranges. AND they have gowns in plus sizes too :) DO make an appointment because they do get busy. Good luck in finding "the dress."
Elise
Wedding: 10/9/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I am so happy with my gorgeous dress that I got at Trudy's. Excellent selection, and very nice service. They really did a nice job helping me.
Kristy
Wedding: 9/11/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I had an amzing experience here. I told them what I was looking for and the price I wanted to stay under and they found the perfect dress for me. They didn't try and show me dresses out of my budget so they could make a bigger sale which was great! My dress even came in 2 months earlier then they said! I would highly recommend.
April and Jesse
Wedding: 8/21/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I was very pleased with my experience at Trudy's Bridal. The saleswomen listened to what I wanted and ended up pulling the best dress ever for me. The dress came in on time and they were always very helpful when I came in for accessories and veil. It is also nice to have Trudy on the floor to give opinions on dresses and such.
da_ornellas'
Wedding: 1/2/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Trudy's Brides deserves 5 stars for sure!!! I had only a little over 2 months to find me a wedding dress and I just so happen went to Trudy's Brides on a weekend when they were having a Bridal Show in the Pruneyard. I didn't have an appointment that day so my friend and I went in to just look through the dresses. They have a huge selection of dresses to select from. I was still allowed to try on dresses even without an appointment. However, when a consultant found out I was getting married in a few months, she asked Trudy if I could get a consultant to work with me that very day. She definitely agreed and sure enough, they made it happen. I discussed with my dress consultant what kind of dress I was looking for and of course she went above and beyond my ideas. She had me try on a dress that was a little different from what I was imagining but it was the dress I fell in love with. It was perfect! The floor model didn't need much alterations so I got excited! I was a little worried that the dress wouldn't be able to ship in time for me to do any required alterations and be ready for the wedding date but it was really meant to be. They found out that the dress was no longer being made. Therefore, they sold me the floor model at a nice discount!!! It was still in absolute great condition so double bonus!!! Thank you to Trudy's Brides for making my wedding dress shopping an easy and fun experience. Thanks to you, I felt like the most confident, elegant, & beautiful bride on my wedding day.
Amber S and Dave
Wedding: 10/24/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Trudy's staff was very helpful in the selection of my wedding dress, my mom's dress, and my bridesmaids' dresses. They had some really great choices and they carried all of the designers I was looking for. They also have an amazing variety of accessories. I will definitely use them again for formalwear.
Jennie
Wedding: 10/3/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
My dress was approximately $1100. And for Trudy's Brides, this is probably on the cheaper end, but it definitely didn't look like it. I felt like a princess in my wedding dress. Thats when i finally knew that it was "the one". Sheryl helped me out. So, major kudos for her finding my perfect dress. When my dress came, my mom and I noticed that there was a hole right in the front of the dress at the waist. The employees notified the owner Trudy and she said that she'd take care of it. Within a month or so, we got a different dress and no hole! Thank you thank you Trudy :)
Stephanie
Wedding: 9/19/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Despite having read some mixed reviews, I checked out Trudy’s anyways and am so glad I did. Trudy’s has a great selection of bridal gowns, and I was lucky to work with a very sweet consultant by the name of Leilani. On my second visit to Trudy’s, I bought my dress! PROS - You can take photos - Despite what I’d heard (and what I’ve experienced at other bridal shops), my bridesmaids and friends were allowed to take ample photos of me trying on bridal gowns. These photos were really useful – it’s hard to remember all the dresses after you’ve tried on more than 10! - You can visit more than once - Someone had told me that you could only go to Trudy’s once to try on dresses. But she was clearly wrong, because I visited the store twice, bought my dress on my second visit, and returned a third time for my viewing appointment (where you try on your actual dress once it arrives and play with accessories). - Super sweet saleslady/consultant - Leilani was so sweet and patient with me. I really felt that she was trying to give me honest feedback and not just get me to buy a dress. I also spoke briefly with Trudy herself and thought she was really nice! I didn’t speak extensively with anyone else in the store, but I also didn’t have negative interactions with any of the staff. - Good selection, decent prices - I tried on a variety of dresses in trumpet/mermaid and A-line silhouettes and was able to get a good idea of what I liked and didn’t like on me. Contrary to some of the reviews I’ve read, I didn’t get any attitude about my desired price range ($1000-1500). Wedding gowns are crazy expensive, but we found one close to my price range that I loved. (I don’t think that Leilani brought me any gowns very much outside my price range, which is good!) - Found my dress! - No matter how great the store, it’s fairly useless to you if you don’t find a dress you love. I can’t promise that you’ll find your dress at Trudy’s, but I did and I wasn’t tempted to go shopping again. CONS (but pretty mild as cons go) - Cozy, not upscale - I’ve read some reviews where brides complained that Trudy’s was crowded. I disagree – I had plenty of room to walk around and my bridesmaids/friends had room to sit down and relax. However, I do agree that Trudy’s doesn’t have the same feel or atmosphere as an upscale bridal salon. - No in-house seamstress - Instead, Trudy’s provides you with a list of tailoring shops that they have worked with in the past. I had received two independent recommendations for another seamstress (Si Arima, see my separate review for her work), so I did not go with a seamstress that was “approved” by Trudy’s. A bit of extra work on my part, but really not that bad, all things considered. - Not upfront about designer/model name of dress - (Not necessarily specific to Trudy’s, as I think this is common practice in all bridal shops.) I get the feeling that bridal shop consultants are doing their darnedest NOT to tell you the designer and model numbers/names of the dresses. Instead, they tell you that they will write down the name of the dress in your “file”. If you look closely at the tags, there’s a series of cryptic codes in place of useful information. I understand that the shops don’t want to lose your business, but I find the practice sneaky and deceptive. During my first visit to Trudy’s, we did manage to get the names of the designers who made the dresses I liked… I just don’t understand why they can’t be upfront with that information. FYI, I’ve cross-posted this review on Yelp, WeddingWire, and Project Wedding.
Stephanie and Ping
Wedding: 9/19/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Despite having read some mixed reviews, I checked out Trudy’s anyways and am so glad I did. Trudy’s has a great selection of bridal gowns, and I was lucky to work with a very sweet consultant by the name of Leilani. On my second visit to Trudy’s, I bought my dress! PROS - You can take photos - Despite what I’d heard (and what I’ve experienced at other bridal shops), my bridesmaids and friends were allowed to take ample photos of me trying on bridal gowns. These photos were really useful – it’s hard to remember all the dresses after you’ve tried on more than 10! - You can visit more than once - Someone had told me that you could only go to Trudy’s once to try on dresses. But she was clearly wrong, because I visited the store twice, bought my dress on my second visit, and returned a third time for my viewing appointment (where you try on your actual dress once it arrives and play with accessories). - Super sweet saleslady/consultant - Leilani was so sweet and patient with me. I really felt that she was trying to give me honest feedback and not just get me to buy a dress. I also spoke briefly with Trudy herself and thought she was really nice! I didn’t speak extensively with anyone else in the store, but I also didn’t have negative interactions with any of the staff. - Good selection, decent prices - I tried on a variety of dresses in trumpet/mermaid and A-line silhouettes and was able to get a good idea of what I liked and didn’t like on me. Contrary to some of the reviews I’ve read, I didn’t get any attitude about my desired price range ($1000-1500). Wedding gowns are crazy expensive, but we found one close to my price range that I loved. (I don’t think that Leilani brought me any gowns very much outside my price range, which is good!) - Found my dress! - No matter how great the store, it’s fairly useless to you if you don’t find a dress you love. I can’t promise that you’ll find your dress at Trudy’s, but I did and I wasn’t tempted to go shopping again. CONS (but pretty mild as cons go) - Cozy, not upscale - I’ve read some reviews where brides complained that Trudy’s was crowded. I disagree – I had plenty of room to walk around and my bridesmaids/friends had room to sit down and relax. However, I do agree that Trudy’s doesn’t have the same feel or atmosphere as an upscale bridal salon. - No in-house seamstress - Instead, Trudy’s provides you with a list of tailoring shops that they have worked with in the past. I had received two independent recommendations for another seamstress (Si Arima, see my separate review for her work), so I did not go with a seamstress that was “approved” by Trudy’s. A bit of extra work on my part, but really not that bad, all things considered. - Not upfront about designer/model name of dress - (Not necessarily specific to Trudy’s, as I think this is common practice in all bridal shops.) I get the feeling that bridal shop consultants are doing their darnedest NOT to tell you the designer and model numbers/names of the dresses. Instead, they tell you that they will write down the name of the dress in your “file”. If you look closely at the tags, there’s a series of cryptic codes in place of useful information. I understand that the shops don’t want to lose your business, but I find the practice sneaky and deceptive. During my first visit to Trudy’s, we did manage to get the names of the designers who made the dresses I liked… I just don’t understand why they can’t be upfront with that information. FYI, I’ve cross-posted this review on Yelp, WeddingWire, and Project Wedding.
pssp3365
Wedding: 5/23/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I am so glad I found Trudys Bridal. I was going there for an emergency search ( 2 weeks before my wedding) because the one I ordered 5 months before my wedding was never come. Tammy is such excellent sales rep. I told her what was my situation, my budget, and what style I like within an hour I found my dream dress.
jaclynm86
Wedding: 8/22/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
This was the FIRST place I went in search of my wedding dress. I requested Sheila, as I read on yelp.com that she was the best person to help you pick out the perfect dress. The reviews were right, she is the best & so nice!! Based on what I told her from the first dress I tried on (what I liked and didn't like) she brought me a second dress and that I absolutely fell in love with and ended up purchasing. Since I fell in love with the second dress I tired on here, I am absoutely 100% satisfied with the dress, customer service, and the price.
Pamela
Wedding: 8/16/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
My sales assistant (Linda) helped me to find the most beautiful dress that was totally within my budget. She really listened to what I wanted and was able to select the perfect dress for me. I felt so beautiful on my wedding day!
Taryn
Wedding: 6/28/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I'm going to start by saying...the person who fitted me (Cheryl) had the upmost patience, and even missed her lunch break for me. I had 15 women with me and they accomodated us without a grumble. They have the best selection of gowns; they have the reputation of being expensive, but as long as you tell them your budget they will work within it. The Trudy of Trudy's Brides is always there on the weekends, supervising and making sure you are taken care of. She's a little nutty, but very nice. I loved trying on gowns here...and I am not fond of trying things on. I got my gown, tiara, and veil AND my bridesmaids gowns here, and if I had it to do all over again would do the same.
grrreatk8
Wedding: 6/28/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I had a terrible experience at a major chain bridal store, and decided to try Trudy's. The sales woman Heather was just perfect. She listened to what I was looking for and in only 4 dresses I had found the one. They have dresses in every size, so you actually get to try something on, which I didn't get at the other store. My dress was absolutely perfect in every way. Heather was able to match a veil that looked like it had been MADE for my dress. It was such a pleasant experience, and I felt special the entire time. I also got my bridesmaids dresses here. They had a great selection, and Heather helped us pick out a dress that flattered all my maids who ranged from size 0 - 20.
Kristin
Wedding: 6/21/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I found my dress in a bridal magazine, and Trudy's was the only place anywhere near me that carried it. They are very helpful and knowledgeable. A really classy place. Trudy, the owner, was even walking around the day I was there and she too was very nice. I didn't look at many dresses because I knew what I wanted but they seemed to have a pretty good selection.
 
 
Find trudys brides reviews from newlyweds in Napa Valley that used trudys brides for wedding Dress & Attire services.