Dan's Mrs.
Wedding: 6/23/12
If I could give Trudy's 10 stars, I would! This is a 3 part review so bear with me. The level of service is by far stellar and above expectations!I had an appt. here yesterday to try on bridal dresses. I was greeted right away and informed that the consultant I requested specifically was out sick so instead I was working with Denise. At first I was bummed but not for long. What a GEM! She made me feel right at home and my entourage as well. She was so kind and really understood what I was looking for and what I didn't like. She didn't rush me at all and even grabbed water for me when I got a lil hot. LOLWhile in one dress that we all seemed to like, my Mom asked Denise if she'd put a veil on me "just to see" and Denise said, "of course!" Once the veil was on - that did it. That was the moment that it all clicked and I got that typical 'moment.' Tissues were on hand right away too. After a few other dresses that weren't winning me over - Denise told me we had time for one more dress. It could be a new dress or we could try one on again a 2nd time. We tried 'the one' on a 2nd time and this just reassured all of us that this was it. We will be ordering my dress very soon!!!*I was at Trudy's last August while shopping for my friend's wedding dress and the service was the same - superb. We worked with Lelani (consultant requested for my appt.)*And there again 2 weeks ago for their Mother/Daughter event. Which my Sister, Mom, and I truly enjoyed our time there and our shopping experience with Tori (sp?).
Roxanne
Wedding: 9/16/11
I had an amazing experience at Trudy's! My consultant was Shannon and she was super sweet. My mom and I had just come from a different bridal salon and had a very mediocre experience. Shannon sat down with us first and asked about the wedding and my overall vision. She asked what kind of style the wedding would have and what kind of dresses I'm drawn to. She really considered everything about the wedding in order to help pull the right dresses.I had already fallen madly in love with a dress in a magazine, so we tried that on first and that was it! She was nice enough to let me stand there for almost an hour in the first and only dress I tried on. She was so helpful with trying on veils and hair flowers. We tried on jewelry too. I honestly felt like a princess! It was the experience I had always imagine for myself and my mom to share. We ordered the dress that day and they said it would take 4-6 months for it to come in. We got it in 3! I couldn't have been happier with my Trudy's experience. We ordered bridesmaid dresses and MOB dresses there too. Highly recommended!
Heather
Wedding: 8/20/11
Amazing selection of dresses and the customer service is wonderful. Everyone is really helpful and honest. Had a fantastic dress finding my dress and was so pleased with the prices they had to offer.
dresilva
Wedding: 6/11/11
Trudy's staff was Awesome. I needed my dress in a rush and they were caring and made it happen. I never felt pressured or rushed. My consultant Didi new exactly what I was looking for and found me my Perfect Dress. I recieved many comments about my dress and how gorgeous it was. One of my guest actually said " the dress looked like it was designed with me in mind". I felt Amazing in my dress. Thank You Didi!!Andrea Silva
christine
Wedding: 6/4/11
I loved the dress I chose. The sales girl was very patient with us and we ended up selecting a dress that was only out for 2 weeks. Still brand new. We ordered it 5 months ahead of the wedding and it arrived 2 weeks prior to the wedding date. They were able to get my alterations done next door quickly and everything worked out perfect!
Terra
Wedding: 4/9/11
I really loved Trudy's! Not only did I get my main wedding dress there, I caved and went back a month before the wedding and bought a "reception" dress, and I am SO glad that I did! My first one was HOT and being able to change into a much lighter gown with no train or bustle to deal with was fabulous. We also bought the bridesmaid dresses there! I loved the experience, all the people that helped me and my girls out, and the overall feel of it all. But of course, it will cost ya! I spent more than we had planned on the wedding dress, but it was exactly what I wanted! I just wish they would have prepared me for the future visit to the alterations lady I used. The dress didn't fit me right, but lost the weight to fix it. It worked out...but wish they were more front with you about the additional costs...it was more than what they said it would be.But nonetheless, I love them!
Allison
Wedding: 1/11/11
Went to find my wedding dress in February 2010 & on the first visit found my dream dress. Just got back from our wedding/honeymoon in Kona, Hawaii & the dress was PERFECT!
valerie
Wedding: 10/16/10
I have to say that I was pleasantly surprised when I came to Trudy's. When I was researching places to go to find my dress, Trudy's was last on my list. I read reviews on Yelp and saw that so many brides had experienced bad customer service. And I'm huge on customer service. When looking for the "one" I had gone to 3 stores already and was ready to call it a day. Then my sister asked "didn't you want to go to Trudy's?" I really didn't want to, but then my mom said, "let's go." So we did. I had made an appointment just in case which was good because they were a bit busy. My dress consultant was Tammy Bailey. She's what made my experience there so worth it. As soon as we got to the dressing area, she asked what kind of dress I was looking for, what I didn't want, and what my pricepoint is. Then off she went to look for dresses. She pulled exactly what I had described and all within my price range. She had also pulled a dress that I wasn't quite looking for but looked beautiful so I tried it on anyway. Beautiful dresses! I had cried with one dress, but I still didn't make the decision that day. After a few weeks, after I had pretty much decided on what dress I wanted, we went back and this time I took my dad. I tried on a few more dresses just to make sure and then put on the one I wanted. The look on my dad's face sealed the deal. And it was the dress that Tammy had pulled that was a style that I wasn't exactly looking for :) But I knew it was the one, there was something about it that I couldn't let go on. So anyway, reviews are very helpful when trying to decide whether or not to check it out. I'm glad that I went to Trudy's despite the many negative reviews I read on Yelp. Sometimes you just need to take a chance. I'm very glad that I did. Trudy's did a wonderful job. If you can, ask for Tammy Bailey. She was really helpful and a true sweetheart. She knows her job and does it well. Trudy's has a big selection of dresses in many different price ranges. AND they have gowns in plus sizes too :) DO make an appointment because they do get busy. Good luck in finding "the dress."
Elise
Wedding: 10/9/10
I am so happy with my gorgeous dress that I got at Trudy's. Excellent selection, and very nice service. They really did a nice job helping me.
aprilenos
Wedding: 9/18/10
I grew up walking by trudys as a little girl always dreaming that I'd buy my dress there. I was so excited that day came about and I found my dream dress with the help of the wonderful staff. The only thing I didn't like was the alterations department. They were slow to return calls and the attitude they put off was poor. Other than that I'm happy to have found my dress here.
Kristy
Wedding: 9/11/10
I had an amzing experience here. I told them what I was looking for and the price I wanted to stay under and they found the perfect dress for me. They didn't try and show me dresses out of my budget so they could make a bigger sale which was great! My dress even came in 2 months earlier then they said! I would highly recommend.
Marina
Wedding: 9/5/10
Turdy's ordered my wedding dress from Spain and got it much quicker than they originally estimated. Their price was fair and I ended up finding a $500+ veil on clearance for $170! I found a ripe and they gave me an additional discount. I was disappointed there was limited on-site alterations. Only one woman works there and she's booked for months. The place across from them took me right away but she was overpriced and wasn't very friendly to work with. Overall my experience at Trudy's was rather positive.
April and Jesse
Wedding: 8/21/10
I was very pleased with my experience at Trudy's Bridal. The saleswomen listened to what I wanted and ended up pulling the best dress ever for me. The dress came in on time and they were always very helpful when I came in for accessories and veil. It is also nice to have Trudy on the floor to give opinions on dresses and such.
KMurray
Wedding: 7/10/10
I found the perfect dress- they had a great variety!
Heather
Wedding: 6/17/10
I went to Trudy's because everyone I knew seemed to have gone there to get their dress. They worked well with me to find the dress I was looking for in my price range. I appreciated that they did not try to up sell me on a dress that was more money. My dress was beautiful and I ended up picking my bridesmaids dresses from them as well because they give a 15% discount on other dresses if you buy your wedding gown there. It may not be as fancy as other places but they have tons of dresses at every price point and every style and is a one stop shop for wedding attire.
Sara and Darren
Wedding: 6/6/10
Overall, good service and lovely quality dress. A bit on pricey side, but worth it.
Gsxrbride
Wedding: 5/1/10
I looked for a dress in so many places and when i stopped at trudy's I had found my dress. If it wasn't for Marika the the overall rating would have gone down. But Marika was a great person to work with. I gave her a vision of what i had wanted. she pulled a dress from Casa blanca and it was the one! I loved it.! I would go with the person you can get along with because if the sales lady isnt friendly don't bother. But the only think that bothered me was that the vail came in later then the dress. they claim that they had to special order it from spain and it was on back order. lucky we lied about my wedding date so it got there a week before my pretend wedding date. I cant imagine if it was really that close to my wedding date and they finally decide to have it ready a week before my pretend wedding date. But Marika was the best at what she does! =)
da_ornellas'
Wedding: 1/2/10
Trudy's Brides deserves 5 stars for sure!!! I had only a little over 2 months to find me a wedding dress and I just so happen went to Trudy's Brides on a weekend when they were having a Bridal Show in the Pruneyard. I didn't have an appointment that day so my friend and I went in to just look through the dresses. They have a huge selection of dresses to select from. I was still allowed to try on dresses even without an appointment. However, when a consultant found out I was getting married in a few months, she asked Trudy if I could get a consultant to work with me that very day. She definitely agreed and sure enough, they made it happen. I discussed with my dress consultant what kind of dress I was looking for and of course she went above and beyond my ideas. She had me try on a dress that was a little different from what I was imagining but it was the dress I fell in love with. It was perfect! The floor model didn't need much alterations so I got excited! I was a little worried that the dress wouldn't be able to ship in time for me to do any required alterations and be ready for the wedding date but it was really meant to be. They found out that the dress was no longer being made. Therefore, they sold me the floor model at a nice discount!!! It was still in absolute great condition so double bonus!!! Thank you to Trudy's Brides for making my wedding dress shopping an easy and fun experience. Thanks to you, I felt like the most confident, elegant, & beautiful bride on my wedding day.
M
Wedding: 11/8/09
My experience shopping for a dress was 2 stars but my experience going with my friend to shop for her dress was a 3. I had heard great things about Trudy's but I was truly underwhelmed. I don't even remember the name of my consultant because frankly, it's like she wasn't even there. I had already gone shopping before so I told her what I was looking for, specifically what I didn't want and my budget. I was taken to the dressing rooms and asked if I needed a bustier. I didn't but she brought one anyways saying the dress would fit better with one on. She walked in with a couple of dresses that somewhat fit my criteria. I tried them on and each one I walked out with to show my sister was a no. She didn't really offer her opinion even when I asked her what she would put me in. She brought some dresses that I didn't even try because they had what I specifically told her I didn't want. Why bother showing and bringing dresses that I said I didn't want?After one dress where I walked out to show my sister, the consultant said that she wasn't sure if she had any others but that I should walk around to see if any caught my eye. There I was walking around the store in a wedding dress looking for another to try on. Seriously? Obviously I didn't buy a dress from them. I wish I had the consultant that my friend had. I went with her here, and her consultant sat down with her to talk about the wedding, where and when it was going to be, what styles she was interested in if any, what she didn't like or want and her budget. She actually had a conversation with her! I wish mine did this. She brought dresses that fit my friend's criteria and brought others that she thought would look good on her. I swear each dress she walked out in fit her great, she looked awesome and it totally fit what she had in mind. She wasn't ready to buy that day but she walked out with more clarity of what styles fit her and what she should be looking for. The consultant was super friendly and very accommodating.
Amber S and Dave
Wedding: 10/24/09
Trudy's staff was very helpful in the selection of my wedding dress, my mom's dress, and my bridesmaids' dresses. They had some really great choices and they carried all of the designers I was looking for. They also have an amazing variety of accessories. I will definitely use them again for formalwear.