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Rexcraft

Services:

Invitations

Wedding Invitations & Accessories - Classic. Elegant. Beautifully You!
Phone: (800) 635-3898 
SERVING BRIDES NATIONWIDE
 
Overall Rating
4.4 out of 5.0
Quality of Service:
4.4/5.0
Responsiveness:
4.5/5.0
Professionalism:
4.5/5.0
Value for Cost:
4.4/5.0
Flexibility:
4.2/5.0
 
276 Total Reviews
 
Don
Wedding: 11/19/11
4.0 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
4.0/5.0
The package we choose was sophisticated and elegant.
Therese
Wedding: 7/16/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
My invites came back and look sooooooo elegant. I am glad I choose to use this company.
Heather
Wedding: 7/3/11
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.0/5.0
Now owned by Bed, Bath and Beyond. Will send you samples for free so you can see the quality in person before you order. Only downfall, they don't allow you to use any coupons or discounts.
AlyM
Wedding: 7/2/11
4.8 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We were pleased with Rexcraft. The invitations were beautiful, and there were no problems. Everything printed fine, and the delivery was fast (just a couple weeks). We had one snag because we wanted the spacing to work out properly (there was a peek through window that needed to line up with some words) and on the phone they said we should get the preview pdf (which you pay $15 for) and they would credit it back to us to make sure everything was ok. They did not give us the credit back, and that was a little disappointing since they had been nice for everything else.We would recommend them, even with that issue.
Sarah
Wedding: 5/21/11
4.9 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
5.0/5.0
Great customer service! Great product! I was very happy!
barbarastew
Wedding: 2/20/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We had our wedding invitations made by REXCRAFT and we absolutely loved them!The invitations are sophisticated and classy! Many of our friends and family called us as soon as they got the invitations to tell us how much they love it too!
Janelle
Wedding: 1/8/11
4.4 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.0/5.0
They did a great job on our invites! They are also very inexpensive compared to a lot of other places. I was a little scared to order them online, but they were fine and we got them very quickly too.
Amber
Wedding: 1/1/11
4.8 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I ordered our wedding invitations online using Rexcraft. Before deciding on a specific invitation, Rexcraft sent me a free sample invitation. I was able to personalize the invitation online fairly easy and could save my work. I ordered my invitations, rsvp cards, and reception cards from Rexcraft. Everything arrived on time and in one box and the quality was good, not excellent. One invitation was bent and some of the reception cards looked a little crooked. The only other negative aspect was that I was not able to order accommodations cards online with my invitation order. Overall though, I had all the invitations, envelopes, and cards I needed in good condition.
Ashleymac2
Wedding: 12/18/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Awesome company! Great response, awesome value and great invitations! I would search for coupon codes and wait for sales for a great price.
Laramie
Wedding: 11/26/10
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
I was very happy with my invitations. I felt the cost was a little high, but overall they were great so I felt the cost was worth it.
Wedded Bliss
Wedding: 10/29/10
3.7 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
3.0/5.0
Flexibility:
3.5/5.0
This is an online ordering service. My invites were classy and elegant. It is easy to use, but the website is slightly confusing.
Joanna
Wedding: 10/23/10
4.9 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
5.0/5.0
Rexcraft was fantastic. I was able to get a hold of customer service immediately when I submitted my order and then had changes. They called me directly with any questions. My invites came shipped very nicely. A+ vendor.
Amanda and Joseph
Wedding: 10/23/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Great prices, beautiful invitations. Super quick shipping! Cute personalized gifts for wedding party.
clp&jrk
Wedding: 10/23/10
4.4 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
4.5/5.0
Professionalism:
4.5/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
I ordered my pocket invitations (style name - Breezy)from Rexcraft and I wanted them to make special changes to the insert cards. I called them to place my order and they were very helpful and accommodating. They really took the time to work with me so they could make the chages and print exactly what I wanted. I actually had to call them several times, after receiving their packages, to have different parts of my invitation reprinted because of printing mistakes they had made. I called each time I received a bad batch and they rushed out a corrected, re-printed batch, free of charge. The end result was beautiful but it took a couple of tries to get there. My advise for using Rexcraft would be to check the proofs they e-mail you multiple times before you submit them for printing so any printing mistakes are on them and you can prove it with your approved proofs.
Maranda
Wedding: 10/23/10
4.7 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.5/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
4.5/5.0
Spent a lot of time looking for invitations that both my fiancee and I liked. We finally found invitations on Rexcraft that we agreed on, they provide sample of the finished product with the wording on it - other places only provide a sample of the paper. There was an issue with the invitations when they were delivered (the monogram was incorrect). I called them and they were able to fix it and send them out right away - no cost. Would definitly reccomend Rexcraft.
vf33085
Wedding: 10/9/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Excellent and wide variety of selections to choose from. I wouldn't use another invitation company. They also send you coupons and they work with you to personalize any invitiation the way that you want it. High Recommended.
nytisha
Wedding: 10/1/10
3.9 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.5/5.0
Value for Cost:
3.0/5.0
Flexibility:
3.5/5.0
I was pleased with this service.
d
Wedding: 10/1/10
1.2 out of 5.0
Quality of Service:
3.0/5.0
Responsiveness:
0.5/5.0
Professionalism:
1.0/5.0
Value for Cost:
1.5/5.0
Flexibility:
0.0/5.0
I ordered personalized cocktail napkins and when they arrived, the date on my personalized napkins was written as 10-09-20. So, thinking that I made a mistake I called to check if it was an error made by me or the company. The lady that I spoke with told me that it was an error made by them and that they would have the napkins shipped to me by friday. Today is Monday. So, I called to ask if they have been shipped since the wedding is coming up soon and I would like them to arrive on time for the wedding. I spoke with a different representative today and she told me that the re-order was not submitted and nothing has been shipped to me. The wedding is in 5 days, so I asked if they can be shipped to the location of the wedding because I will be out of town and the address needed to be changed. She said that was no problem. So, she corrected the mistake from the cocktail napkins and asked if there was anything else I needed...Without even asking me for the address to the location that the cocktail napkins where going to be sent to. I just HOPE I get these cocktail napkins on time.
Kimberly and Damon
Wedding: 9/25/10
2.8 out of 5.0
Quality of Service:
3.0/5.0
Responsiveness:
1.5/5.0
Professionalism:
3.5/5.0
Value for Cost:
3.0/5.0
Flexibility:
3.0/5.0
The invitation we ordered were lovely but we were not completely satisfied with the service. I called before ordering to find out more about the invitations before placing the order but they were unable to answer my questions. The invitations noted some assembly was required and their website noted that a sample assembled invitation and instructions would be included in the shipment. We received nothing but invitation pieces in several boxes. I called the next day to inquire about assembly and was informed they forgot to include the glue dots and would immediately send them overnight. The next day I received only 4 sheets of dots, not even enough to assemble 1/4 of what I purchased. I called back again as the number of dots I received did not match the number they said they would ship. The representative said they would ship more to me; I never received another shipment of glue dots. Before shipping any items I asked them (via e-mail) to cancel the order of extra blank envelopes. They never cancelled this and charged me for it. I paid the extra charge for them to print the names and mailing addresses. Several of the names and addresses I included in the file were never printed. Given my other difficulties with service I just decided to have those items printed locally as there was no guarantee I would receive those envelopes at all let alone in a timely manner. Things probably would have been easier if my order was smaller and did not require any assembly. If you have a large order requiring assembly and printing you will need to allow extra time to recheck your order and time to follow-up should you have as many missing items as I did. The customer service representatives are very friendly, it's just they don't always completely follow through on requests.
Adrienne
Wedding: 9/25/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Rexcraft.com was excellent with their prices/their selection/their customer service!!!!
 
 
Find Rexcraft reviews from newlyweds in Napa Valley that used Rexcraft for wedding Invitations services.