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National Gown Cleaners & Archival Products

Services:

Dress & Attire, Unique Services

Past Present and Future
Phone: 408-371-3174 
625 McGlincey Lane, Campbell, CA 95008
 
Overall Rating
5.0 out of 5.0
Quality of Service:
4.9/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
 
8 Total Reviews
 
stephanie
Wedding: 9/25/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
National Gown was absolutely terrific - they were responsive, quick, and did a fantastic job cleaning my grandmother's gown. I would highly recommend them!
Marie
Wedding: 8/19/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
My co-worker told me about National Gown Cleaners in Campbell and suggested that I call them to check and see if the box I received in my preservation service from Shanel's Flowers in Campbell was really archival and acid free. I went in and met with Liz who helped me take the gown out of my box and we noticed that the beads had melted all over the gown. It was ruined! I decided to call the cleaner who Shanel’s sent my gown to for cleaning while I was there at National Gown Cleaners. I spoke with a lady who said she could not be sure they did the damage, since I had taken it out of the box. She also told me that their insurance doesn't cover the replacement cost because I had worn it for my wedding "It’s like driving a car off the lot, it's no longer worth the value you just paid.” Thank God, Liz at National Gown Cleaners was there to overhear that conversation. Liz told me that National Gown Cleaners could fix the dress but they would have to completely strip the melted beads off the gown in order to save the gown, but that I could add new beads to the dress later when I have a daughter who might want beads on the gown. I told her that I couldn't afford to pay too much since I was already out the investment I paid Shanel's Flowers. She gave me the cost to fix the gown and said she would talk with Christine the owner, to see what they could do for me. Confused, I called my husband. He reminded me that I had a damaged gown and that I could send it back to Shanel's who would only send it back east, or I could leave it with National Gown Cleaners and deal with one company that's local and can fix it. So, I tossed out the old box and tissue (which Liz confirmed wasn't acid free) and decided to have National Gown Cleaners fix it. The best news is National Gown Cleaners fixed my gown and all the melted glue was removed. I appreciate the fact they went out of the way to help me and I'm so thankful that Christine the owner, was willing to give me a break on the fees so that I could afford to save my dress. It’s pretty amazing that there are still companies out there willing to do the right thing for others.
mjcamacho
Wedding: 4/10/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Christine was a pleasure to work with she gave me her undivided attention and some very helpful tips on the preservation of my wedding dress. Overall my experience was absolutely superb and I will refer all my friends to National Gown Cleaners and Archival Products in the future. Thank You, Maria Camacho
Julie Cole
Wedding: 1/31/10
4.9 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I really enjoyed working with National Gown Cleaners. They did a fantastic job on my gown after it was damaged by a company in Campbell who preserves flowers that mailed it off to NY. I highly recommend that brides check them out before sending a gown off to any out of state company. National Gown is very professional and made me feel that my gown was special. I would ask for either Liz or Christine. They are the best!!
megarano
Wedding: 7/25/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
national gown cleaners exceded any of my expectations that I had. They did an excelent job in removing all of the stains that I had. When my dress was done it looked as good as new.
leanne_turpin
Wedding: 9/2/07
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Christine Morrissey's expertise is unprecedented in the cleaning and preservation of gowns. I had a wonderful experience preceding my wedding. Not only was the customer service superior, but she educated me on how to maintain my gown while stored. I hope to be able to pass my gown down, so this information was invaluable. I highly recommend National Gown Cleaners to all of my friends and family. -Leanne
babyboy
Wedding: 5/27/07
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Very quick to clean my wedding gown and return it back to me. It looks beautiful!
Janet
Wedding: 7/23/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
This is a great service and I'm so happy I found them. They cleaned my bridal gown after my wedding, which was very dirty. It came out fantastic! They give you more info than you can manage. There’s no doubt they are experts!
 
 
Find National Gown Cleaners & Archival Products reviews from newlyweds in Napa Valley that used National Gown Cleaners & Archival Products for wedding Dress & Attire services.